Welcome

Phenix Industries Australia is an Australian importer and distributor of performance automotive aftermarket products.

Pricing

All prices are stated in AU dollars and are subject to change without notice. Discounts and special pricing programs are offered at the discretion of Phenix Industries. Prices are suggested and possession of our price lists does not guarantee the right to purchase parts at those prices.

Method of Purchase and Payment

This provides the ability to prepare a list of products and request a quote via email. We will then provide you with a tailored quote and accept credit card and bank transfers for payment.

Shipping & Freight

All orders are shipped F.O.B. from our warehouse in NSW, Australia. Freight will be shipped via common carrier and freight and handling charge will be included in the invoice total for the shipment.

Returns

All sales are final. Returns will be accepted only if authorized by Phenix Industries Australia. All returns must include the return authorisation given by personnel at Phenix Industries Australia. If product is accepted as a return, replacement part(s) or house credit will be issued. Cash or credit card refunds are not available.

Limited Warranty

All products are sold with a one year limited warranty against defects in materials or workmanship. This warranty will not exceed the original purchase price of the goods. Any defective parts should be returned to Dealer where purchased. This warranty does not apply to any products subject to damage in transit, accident or misuse or abuse following the date of original purchase. Phenix Industries Australia will not be liable for loss, damage, or injury from the use of these products. The user is responsible for determining the suitability of the product and assumes all responsibility for its use.

Cancellation Policy

After each order is processed, it is immediately sent to our fulfilment warehouse for shipment. Orders can not be cancelled after they have been shipped.

Privacy Policy

All personally identifiable information provided by our customers is used only as the customer directs. Unless you give us permission to do so or unless required by law, we do not use or disclose personally identifiable information to any third party. We may share aggregated statistical information about the use of our site with our business partners. Such aggregated statistical information does not include personally identifiable information.